An AI receptionist that answers your venue's phone 24/7 and turns every meeting, conference and event inquiry into a complete brief for your sales team, sent the moment the call ends.
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You're calling Hotel Lakeside, a sample conference hotel we set up for this demo. Ask what an event planner would ask.
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What conference and events teams say
Planners call while I'm on a site visit. Now they get answers, and I get the brief in my inbox.
I called it pretending to be a wedding planner. It asked the same questions my sales manager asks.
It asks about breakouts, catering and AV before I would have thought to.
Our planners call in Swedish and English. It handles both, and it sounds calm.
Weekend event inquiries used to sit in voicemail until Monday. Now sales starts the week with the details.
A key account called about moving a board meeting, and the call came straight to my mobile.
Your sales team can't pick up during a site visit, after the office closes or on a Saturday. The people calling have dates, headcounts and room setups. A voicemail box can't answer their questions or take the brief, and they can call the next venue on their list.
Industry research puts the phone at nearly one in five hotel bookings. It's still the channel for complex itineraries and corporate assistants, the people who book meetings.
Source: HEDNA, NYU Tisch Center and RateGain, State of Distribution 2025
In a 2026 mystery-shop study, over a quarter of after-hours reservation calls reached a standard voicemail box. A planner who calls at 7 p.m. about a March conference can call the next venue before you call back.
In a benchmark of 4.6 million calls to North American hotels in 2023, about half of high-intent callers booked during the call. An unanswered call never gets that chance.
Source: Revinate 2024 Hospitality Benchmark Report, North America
Example evening · sample data
Planners who browse your site at night get the same answers, and their inquiries reach your sales team the same way.
We build it from the documents you already have. Your team joins one kickoff call and tests it before any guest hears it.
Send your website link, fact sheet, policies and function sheet. We go through them with you on one kickoff call.
We set the greeting, voice and language, who gets summaries, which calls get transferred, and your key-account list.
You get a test number. Call it, ask hard questions and try to trip it up. We adjust its answers until you approve.
Keep your number. Forward all calls, after-hours calls only, or calls that ring out or come in while the line is busy. We set up the forwarding with you.
It's set up around conference and event sales: capacities, room setups, day delegate packages, room blocks and catering. It answers guest questions too, and passes urgent calls to your staff.
Callers hear at the start that they're speaking with an AI assistant, and whether the call is recorded. Recording can be switched off or configured per property. Call summaries go only to the addresses you choose. Ask us for our data processing terms.
Pick the voice and greeting that fit your venue. It speaks English and Swedish today. Need Arabic or another language? We confirm it before you sign.
Set the sliders to match your front desk. For reference, one 2024 benchmark found about half of high-intent hotel callers book on the call (Revinate, North America).
The starting values are examples. Replace them with your own. The result is an estimate built from your inputs, and LTC doesn't promise any result.
Put it next to what you lose today. A conference that went to the venue that picked up. A weekend of event inquiries waiting in voicemail. An extra coordinator hired mostly to cover the phone.
Most of our group business starts with a phone call from an assistant. When the sales office closed at five, those calls went to voicemail. Now every inquiry arrives as a brief with dates, headcount and setup, and my team calls back with a proposal the next morning.
Many of our conference inquiries still come by phone, often while I'm showing a client around the building. I tested it by calling as a company planning a kickoff. It asked about the date, the headcount, the room setup and the lunch. The summary was in my inbox right after I hung up.
During conference season my team is on the floor running events, and the phone keeps ringing. Now every caller gets an answer, and anything urgent comes through to us as a transfer. Our key accounts still reach a person.
We're a small team and nobody answers the phone once the office closes. Planners call in Swedish and in English, and it handles both. I expected it to sound stiff. It sounds like someone who has read our whole function sheet.
Afternoons are when planners call, and it's also when we turn rooms over between meetings. Now it picks up when we can't, and I get a text with what the planner wanted. Setup was easier than I expected. We sent our function sheet, had one call and tested it on a private line until we were happy.
I didn't want a robot pretending to be my staff. It tells callers it's our AI assistant and then simply helps them. Event inquiries reach my sales team with the details filled in, and they write the proposal. It only quotes the rates we gave it, which was my main worry.
Yes, they'll know. It introduces itself as your hotel's AI assistant at the start of every call, using the wording you choose. Any caller who asks for a person gets transferred, or it takes a message for your team. Whether callers mind is easier to judge by ear. Try the demo at the top of this page.
It answers only from the information you approve. If the answer isn't there, it takes the caller's details and sends them to your team. It quotes a day delegate rate or room rate only if you give it a rate sheet to use. Otherwise price questions go to your sales team with the inquiry. Every call has a summary, so you can see what was said, and we update its answers when you tell us.
You keep your number. Calls reach it by forwarding from your current line or PBX. You choose when it answers. All calls, after-hours calls only, or only calls that ring out or come in while the line is busy. We set up the forwarding with you.
One kickoff call and a test. Send us your website, fact sheet, policies and function sheet, and we build the rest. You get a test line to try, and we switch on forwarding only when you approve. You're live in 7 days. Summaries arrive by email or SMS, so your staff don't need to learn new software.
Give us your key accounts, VIP names and numbers, and the words that mean urgent at your venue. Those calls are warm-transferred to the person you choose. If nobody answers, it takes a message and texts it to you marked urgent. Any caller can ask for a person at any time.
English and Swedish today. If your callers speak another language, such as Arabic, ask us. We confirm whether it's supported before you sign.
Callers hear at the start that they're speaking with an AI assistant, and whether the call is recorded. Recording can be switched off or configured per property. Call summaries go only to the addresses you choose. Ask us for our data processing terms and where call data is stored.
Yes. The minimum term and notice period are written in your agreement, and we go through them on the demo call before you sign. When the plan ends, we switch your call forwarding back to your team.
The one-time $1,000 setup fee, in full. If you're not happy for any reason within 30 days of going live, email us and we refund it. You don't need to give a reason. Go-live is the first day your calls forward to the AI receptionist, which we confirm in writing. Monthly fees for days already live are not refunded.
$1,000 once for setup, then $497/month, flat. That covers the voice receptionist on your number, done-for-you setup, event inquiry capture, briefs by email or SMS, warm transfers, CRM and PMS integration, English and Swedish, a test line, ongoing answer updates and reporting. The website chat is included as a bonus.
Book a demo call. We'll show it taking a conference inquiry, walk you through setup and the guarantee, and answer your questions.
Prefer email? Write to [email protected]
Takes about 30 seconds. No payment details needed.
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